Q: What should I do if I need to reschedule my move?
A: The sooner you give us notice, the easier it is to accommodate your needs.
Please, contact us as soon as possible to arrange for a new move date.
Q: Do you charge extra free for handling pianos?
A: Yes. There are additional fees for handling pianos. The fee is based on the size of the piano and where it is located in the home. Please advise us prior to the move if you have a piano so we can ensure the
proper equipment is available.
Q: Is there an extra charge for wardrobes?
A: No. We provide wardrobes for you to use on the day of your move.
Q: Can the mover arrange the furniture to my liking in my new home?
A: Absolutely. However, please remember that you are charged by the hour, so a significant amount of time spent rearranging the furniture will add to the total cost of the move. Having a plan in mind before
arriving at your new home will save a lot of time and money.
Q: Should I tip my movers?
A: Moving is a service industry. While there is not a set amount of gratuity expected, unlike servers in restaurants, if you feel that the job was done efficiently and effectively, you should feel free to tip your
What should I do with hazardous items?
We do not move items such as liquids, propane tanks, firearms and aerosols. It may be better to dispose of such dangerous items rather than moving them to your new home. Alternatively, you may wish to simply secure them in a safe place on moving day. Additionally, make certain to empty the gas out of any gas‑operated items (lawnmowers, weed whackers, etc.) prior to your move.
What do I need to do to prepare my appliances for the move?
The movers will prepare these items for the move. However, you should make certain that your dishwasher, microwave, and washing machine are empty. Additionally, movers are not electricians or plumbers; you will need to arrange for the appropriate professional to disconnect your washer, chandeliers, refrigerator with water connection, etc. Most importantly, movers are not licensed to disconnect gas.